FAQs
Frequently Asked Questions (FAQ)
Welcome to the Best Deal Store Asia FAQ page. Here you’ll find answers to common questions about prices in SGD, shipping times, returns, cancellations, and customer support for our customers in Singapore and Southeast Asia.
What currency are prices displayed in?
All prices on Best Deal Store Asia are displayed in Singapore Dollars (SGD) for transparency and ease of shopping in Singapore and Southeast Asia.
When will my order ship?
Orders are processed within 4–7 days. Average shipping times are 5–7 business days. Tracking numbers are provided within 3–5 days after your order has shipped.
Can I return an item if I am not satisfied?
Yes. Best Deal Store Asia offers a 100% money-back guarantee if your product is defective or damaged. You have 30 days to return it at your own expense for a full refund.
Can I cancel my order?
You can cancel your order before it ships with no penalty. If it has already been shipped, you can use our returns process for a full refund.
I entered the wrong address, what should I do?
If you entered the wrong address, reply to your order confirmation email or notify us at support@bestdealstore.asia within 24 hours. After that, refunds will not be available for incorrect addresses.
How long does shipping take?
Average shipping time is 5–7 business days, depending on location. International orders may take longer due to customs and local courier handling.
What if my question isn’t listed here?
For additional questions, please email support@bestdealstore.asia. Include your order number and details for faster support.
