Privacy policy

Privacy Policy

At Best Deal Store Asia, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us in accordance with the Personal Data Protection Act (PDPA) of Singapore and applicable international standards such as the GDPR.

1. Information We Collect

We may collect the following information when you use our website:

Personal details such as your name, email address, phone number, and billing/shipping address.
Payment details when you complete a purchase (credit card or debit card information is processed securely through third-party payment gateways).
Order history and customer service interactions.
Technical data such as IP address, browser type, and device information for website analytics and security.

2. How We Use Your Information

Your information is used for the following purposes:

To process and fulfill your orders.
To communicate with you regarding purchases, updates, or customer support inquiries.
To improve our website, products, and services.
To comply with legal and regulatory requirements under Singapore law.

3. Payment Security

Best Deal Store Asia only accepts payments via credit and debit cards. All transactions are processed through secure third-party payment providers using encryption and PCI-DSS compliant systems. We do not store or have direct access to your complete card details.

4. Data Protection & Retention

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Personal data is retained only as long as necessary for legal, business, or operational purposes. When data is no longer needed, it will be securely deleted.

5. Sharing of Information

We do not sell or trade your personal information to third parties. Your information may be shared only with trusted service providers such as logistics companies and payment processors for the purpose of fulfilling your order. We may also disclose information if required by Singapore law or in response to lawful government requests.

6. International Customers

If you are shopping with us from outside Singapore, please note that your data will be processed in accordance with Singapore’s PDPA. Where applicable, GDPR rights such as the right to access, correct, or delete your data will also be respected.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Withdraw consent to data usage (which may affect order processing).
Request deletion of your data where legally permissible.

To exercise these rights, please contact us at support@bestdealstore.asia.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or technology. The latest version will always be available on this page.

9. Disclaimer

While we take reasonable steps to protect your personal data, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. By using our website, you acknowledge and accept this risk.

10. Contact Us

For questions about this Privacy Policy or to make a data request, please contact:
Email: support@bestdealstore.asia
Phone: +65 8015 9710
Address: Tetrad Pte. Ltd., 810 Geylang Road, City Plaza, #01-38, Singapore 409286